Bilingual Tots support

Let’s find
your next step.

Help with your course, purchase, and everyday questions.

Open my help desk requests

Find my course

Bought on this site? Sign in to your Bilingual Tots account with the email link sent to the address you used at checkout, then open My course.

Sign in to my account

Payment & refunds

Purchases on this site are processed by Paddle, which sends your receipt. Refund terms for native purchases allow requests within 15 days of purchase without limiting applicable statutory rights. Email us with your purchase email and Paddle transaction number; see the refunds page for the process.

Purchase & refund help

Questions before buying

Find answers about who the course is for, Spanish classes, time, and what’s included.

Read all common questions

Trouble finding access?

Bought on this site

  1. Check your Paddle receipt for the email address used at checkout.
  2. Sign in on the account page with that email; we’ll send you a sign-in link.
  3. Still locked? Email us with the receipt’s transaction number.

Existing Hotmart purchase

Hotmart purchases stay on Hotmart and follow Hotmart’s access and 15-day refund rules. Sign in to Hotmart with your purchase email and open your purchases.

Open my Hotmart purchases Open Hotmart Help

Keep purchase details available. Don’t share passwords or full card details.

Accessibility & assistance

Contact Bilingual Tots

2lingualtots@gmail.com

This opens your email app; review and send the message there.