Privacy notice

Bilingual Tots · Michell Steinhoff Perez
Colombia
Cerros de Fizebad km27, El Retiro, Colombia
+57 3233273786 · 2lingualtots@gmail.com

Effective date: October 23, 2026

Information used on this website

Michell Steinhoff Perez, based in Colombia, is the contact responsible for Bilingual Tots. For privacy questions or requests to access, correct, or remove information held by Bilingual Tots, email 2lingualtots@gmail.com.

The learning-interface preview saves completion choices, notes, and draft content in this browser. It does not send those entries to a course account. Avoid including child names, photos, health information, or other sensitive details in preview notes.

Account services

Lovable Cloud processes your verified adult account email, profile and authorized course progress to provide account and course access. Lovable’s managed email service sends sign-in and course-access notices from notify.bilingualtots.com. Replies go to our public support email. Account email and profile information identify your account; lesson completion and optional notes let you resume learning. Support requests and on-site replies are stored to resolve your requests. Do not put sensitive or child-identifying information in notes or support messages.

Payments

Native checkout uses Paddle, which collects payment details and sends payment receipts. Bilingual Tots stores purchase references and payment/access status, not full card details. Existing Hotmart purchases use Hotmart’s separate account, payment and privacy notices.

Why information is used

We use account, purchase and learning information to deliver the service you request; support information to answer you; and limited operational records to protect accounts, investigate errors, prevent fraud and meet legal obligations. Where consent is required, it must be obtained for the relevant processing. We do not sell personal information or use course notes for advertising.

Service providers and international processing

Lovable Cloud and its Supabase infrastructure support authentication, databases and private course-file storage. Lovable’s managed email service delivers account notices. Google processes messages sent to our Gmail support inbox. These services may process information outside Colombia. Service infrastructure and recipient locations may differ between hosting, email delivery and support. See the providers’ published privacy and subprocessor information: Lovable, Supabase and Google. Paddle independently controls payment data under its privacy notice. We limit information shared to the service being provided. Privacy requests about data we control should be sent to us; payment-data requests can also be directed to Paddle.

How long information is kept

We retain account and enrollment records while your account and purchased access remain active, including access with no fixed expiration. Learning progress and notes are kept for that account unless you ask us to remove them. Closing an account does not itself request a refund. Requests to erase data are reviewed for legal retention obligations, unresolved disputes and the information needed to preserve purchase rights. Any retained records must be restricted to those purposes and removed when no longer necessary. Browser preview data remains on your device until you reset it or clear site data.

Storage and analytics choices

This implementation does not add advertising or optional visitor-analytics scripts. Local preview storage is used only after you interact with the preview. Account sessions use browser storage to keep you signed in. You can clear that storage through your browser; clearing it may sign you out. Material changes to these practices will be reflected in an updated notice.

Children

This course interface is for adult parents and caregivers. It does not request a child account, child profile, photo, or date of birth. If you believe a child has provided personal information through this service, contact us so we can investigate and take appropriate action.

Your choices

You can clear local preview data from the preview editor’s reset control or your browser’s site-data settings. For native account, course, privacy or payment requests, email our support contact above. For existing Hotmart purchases, use Hotmart’s support and account tools. You may request access, correction, a copy of your information, deletion where applicable, or withdrawal of consent where consent is the basis for processing. Identify the account and request in your email; do not send a password or sign-in link. We may need to verify identity proportionately before acting. We explain any legal reason for retaining data. You can complain to Colombia’s Superintendencia de Industria y Comercio or another competent data-protection authority. We will publish material notice changes here.